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title: "Privacy"
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meta_title: "Privacy Policy"
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description: "Snigdha OS Privacy Policy"
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draft: false
---

Version: 2024-04-25

# Privacy Policy

## 1. Privacy Policy

The Snigdha OS Team (hereinafter referred to as "Snigdha OS" or "we") operates the website and its services available on the Internet at https://snigdhaos.org/ including the respective sub-directories (hereinafter referred to as the "website").

With this privacy policy, we would like to inform you which data will be processed in which form when you visit the website or use its services. Where the GDPR applies, we hereby also comply with our duty to inform you in accordance with Art. 13 and Art. 14 of the EU-General Data Protection Regulation (GDPR).

## 2. Controller

The controller for the data processing on our website is the Snigdha OS Team. And the lead maintainer [Eshan Roy](https://eshanized.github.io)

Email: privacy@snigdhaos.org

## 3. Purposes, legal bases and storage period

### 3.1. General use of the platform

The web server of our hosting service provider automatically records the accesses to our website. Therefore, when you visit our website, you transmit certain technical data to us, namely:

- IP address,
- accessed content,
- information about the transmission,
- date of access,
- the amount of data transmitted,
- the referrer,
- the web browser/user agent.

Where the GDPR applies, the processing of the IP address when establishing a connection is based on Art. 6 par. 1 lit. b) GDPR to provide the website you requested.

Our host also creates so-called log files to maintain system security, in order to guarantee the security and integrity of our IT systems. These purposes also represent the legitimate interest for which the processing is carried out (Art. 6 par. 1 lit. f) GDPR). We store the log files for a period of 91 days and delete them afterwards.

### 3.2. Registering for a user account

Some of our services require that you sign up and create a user account(e.g Snigdha OS Cloud). For this purpose we will collect and process your user name, email address and a password. We will send you a validation email to the email address you have provided. Where the GDPR applies, the legal basis for the processing is Art. 6 para. 1 lit. b) GDPR.

When you use our services we will collect certain information from you and associate it with your account, such as:

- password for the cloud service, the forums, uptime,
- github username (for issue tracker)
- IRC nickname,
- IP address,
- language preference\*,
- timezone,
- geographic coordinates (longitude/latitude),

\* Your language preference will be asked if we need to translate our website & services. Till now, we don't need your language preferences. If user requests for translation, we will collect your language preference.

We generally process your personal data for as long as you have an account with us and delete it afterwards.

## 4. Services of the websites

Our websites offer you a range of services for which we process certain personal data:

### 4.1. [Forum](https://forum.snigdhaos.org/)

You can read in our forums without giving us any personal data. However, if you wish to participate by posting entries, we will ask you to sign up for an account. In this case, we will collect your user name, email address and a captcha question. You are able to select if you wish that other users could see your email address and if other users shall be able to send you mails via the forums mail function. Furthermore, you can set location options as time zone and language preference.

We process your data to provide you with the account, the forums and the respective functions. The captcha question is required to avoid abuse by spammers using automated tools to post their content and links to many sites. We process your location options and language preferences to provide you with the according account settings.

When you post comments, we display certain information about your user account next to your post such as user name, registration date, and country of origin (if you add these personal details in your user account).

Where the GDPR applies, the legal basis for the processing is Art. 6 para. 1 lit. b) GDPR. In case you delete your account, we store your entries based on our legitimate interest of a consistent forums according to Art. 6 para. 1 lit. f) GDPR, but we anonymize the author of your entries.

### 4.2. [Documentation](https://snigdhaos.org/documentation/)

You can read in our documentation without giving us any personal data. However, if you wish to participate creating entries, you will need your github account. In this case, we will collect your user name and email address. Furthermore, you can set location options as time zone and language preference.

We process your data to provide you with the account, the documentation and the respective functions. The captcha question is required to avoid abuse by spammers using automated tools to post their content and links to many sites. We process your location options and language preferences to provide you with the according account settings. When you contribute entries, we display certain information about your user account next to your entries such as user name, registration date, and country of origin (if you add these personal details in your user account).

### 4.3. [Cloud](https://cloud.snigdhaos.org)

This Privacy Policy describes how Snigdha OS Cloud ("we", "us", or "our") collects, uses, and shares information when you use our website and services ("Services"). By using our Services, you agree to the collection and use of information in accordance with this policy.

**Information We Collect**

1. **Personal Information**: When you sign up for an account, we collect personal information such as your name, email address, and payment information. We may also collect additional information you choose to provide, such as profile pictures or contact information.

2. **Usage Information**: We collect information about how you interact with our Services, such as the files you upload, download, or share, your IP address, browser type, and operating system.

3. **Cookies and Similar Technologies**: We use cookies and similar tracking technologies to enhance your experience and collect information about your usage patterns on our website.

**How We Use Your Information**

1. **Providing and Improving Services**: We use the information we collect to provide, maintain, and improve our Services, as well as to develop new features and offerings.

2. **Communication**: We may use your email address to communicate with you about your account, updates to our Services, or promotional offers. You can opt out of promotional emails at any time.

3. **Security**: We use your information to ensure the security of our Services and to protect against unauthorized access or use.

4. **Analytics**: We may use aggregate, non-personally identifiable information for analytics purposes to better understand how users interact with our website and Services.

**Information Sharing and Disclosure**

1. **Third-Party Service Providers**: We may share your information with third-party service providers who assist us in providing and improving our Services. These providers are contractually obligated to use your information only for the purpose of providing the services we request.

2. **Legal Compliance**: We may disclose your information if required to do so by law or in response to a valid legal request, such as a court order or subpoena.

3. **Business Transfers**: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

**Data Retention**

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

**Your Choices**

You can access, update, or delete your personal information by logging into your account settings. You can also choose to disable cookies in your browser settings, although this may affect your ability to use certain features of our website.

**Children's Privacy**

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete it as soon as possible.

**Changes to this Policy**

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page.

**Contact Us**

If you have any questions or concerns about this Privacy Policy or our practices, you can contact us at [privacy@snigdhaos.org](mailto:privacy@snigdhaos.org).

Where the GDPR applies, the legal basis for the processing is Art. 6 para. 1 lit. b) GDPR. In case you delete your account, we store your entries based on our legitimate interest of a consistent wiki according to Art. 6 para. 1 lit. f) GDPR.

## 5. Contact

We offer you the opportunity to contact us via email. We will then process your email address and, if applicable, your name, a subject and the content of your request to answer your enquiry due to our legitimate interests (Art. 6 para. 1 lit. f) GDPR).

We will store your enquiry as long as we have lawful bases for processing the data. Where the GDPR applies, we may store data in accordance unless legal provisions prevent deletion. Where the GDPR applies, we may store data in accordance with Art. 6 para. 1 lit. f) GDPR where it is necessary for the purpose of providing evidence or to comply with legal retention periods in accordance with Art. 6 para. 1 lit. c) GDPR. If the request is made within the framework of an existing or prospective contractual relationship with us, the storage period shall be based on the underlying contractual relationship.

## 6. Donations

You can donate to Snigdha OS as a member project of the Software in the Public Interest, Inc. (SPI) as non-profit corporation using via Click&Pledge or via SPI directly using PayPal or Credit Card payment. For further information, please see the SPI donation website at: https://www.spi-inc.org/donations/. We publish the past donors on the website https://snigdhaos.org/donate/.

This processing is based on your consent (Art. 6 Abs. 1 lit. a) GDPR) until your withdrawal or until we end this publication of past donors. You have the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal e.g. by sending us an email.

## 7. Storage period

Unless explicitly stated otherwise, we will process and store your personal data for as long as it is required for the respective purpose and delete it thereafter.

## 8. Categories of recipients

We use external service providers if we are unable to provide services ourselves or if it is not reasonable to do so. These external service providers are primarily providers of IT services, such as our hosting service provider **TONMOY INFRASTRUCTURE™**.
Street: Landstrasse 39,
City: Sattel,
Zip code: 6417
Country calling code: +41
Country: Switzerland.

## 9. General rights of data subjects

The GDPR guarantees you certain rights, which you can assert against us - if the legal requirements are met.

### 9.1. Art. 15 GDPR - Right of access

You have the right to obtain confirmation from us as to whether personal data relating to you are being processed and, if so, what these data are and the detailed circumstances of the processing.

### 9.2. Art. 16 GDPR - Right of rectification

You have the right to ask us to rectify incorrect personal data concerning you immediately. You also have the right to request the completion of incomplete personal data, including by means of a supplementary declaration, taking into account the purposes of the processing.

### 9.3. Art. 17 GDPR - Right to deletion

You have the right to demand that we delete any personal data relating to you immediately.

### 9.4. Art. 18 GDPR - Right to restriction of processing

You have the right to request us to restrict processing.

### 9.5. Art. 20 GDPR - Right to data portability

You have the right, in the event of processing based on consent or for the fulfilment of a contract, to receive the personal data concerning you which you have provided us with in a structured, common and machine-readable format and to transfer this data to another responsible party without hindrance from us or to have the data transferred directly to the other responsible party, insofar as this is technically feasible.

### 9.6. Art. 77 GDPR in conjunction with Section 19 BDSG - Right to lodge a complaint with a supervisory authority

You have the right to lodge a complaint with a supervisory authority at any time, in particular in the Member State in which you are resident, your place of work or place of the alleged infringement if you consider that the processing of personal data relating to you infringes data protection law.

## 10. In particular right to object and right to withdraw consent

### 10.1. Art. 21 GDPR - Right to object

You have the right to object at any time, for reasons arising from your particular situation, to the processing of personal data concerning you which is necessary on the basis of a legitimate interest on our part or in order to carry out a task in the public interest, or which is carried out in the exercise of official authority.

If you object, we will no longer process your personal data unless we can prove compelling legitimate grounds for processing that override your interests, rights and freedoms, or unless the processing serves to assert, exercise or defend legal claims.

If we process your personal data for direct marketing purposes, you have the right to object to the processing at any time. If you object to processing for direct marketing purposes, we will no longer process your personal data for these purposes.

In order to exercise your right of objection, you can, for example, send us an email to the email address mentioned above.

### 10.2. Withdrawal of consent

If you have given us your informed consent, you have the right to withdraw your consent at any time. In this case, all data processing that we have carried out until your withdrawal remains lawful.

## 11. Obligation to provide data

You have no contractual or legal obligation to provide us with personal data. However, we then might not be able to offer you the requested services.

## 12. The existence of automated decision-making (including profiling)

We will not make you subject to any automated decision-making, including profiling in accordance with Art. 22 para. 1 and 4 GDPR, which has legal effects on you or affects you.

## 13. Internet-specific data processing and cookies

On some sub-directories of our website, cookies are set in your browser. Cookies are small text files that are stored on your hard drive and are assigned to the browser you are using. The provider who sets the cookie can collect certain information through the cookie. The only purpose of the cookies set on our website is to enable you to use the website and its functions safely. The legal basis for the processing is our legitimate interests in the aforementioned purpose according to Art. 6 para. 1 lit. f) GDPR. The cookies are necessary for the services you have requested.
