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Clear cache to install GeoLite2 database

JonnyWong16
2016-07-18 23:22:14 -07:00
parent ff4a96d71d
commit 01cfc89252
1 changed files with 3 additions and 0 deletions
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Frequently-Asked-Questions-(FAQ).md

@@ -15,6 +15,7 @@ Welcome to the PlexPy FAQ. Please note that most answers are not added yet. If y
* [Help! I accidentally deleted a user/library! How can I add it back?](#general-q12)
* [Can I import my history from PlexWatch/Plexivity?](#general-q13)
* [Where can I find my PlexPy logs?](#general-q14)
* [When trying to install the GeoLite2 database, I get the error "Uncaught ReferenceError: confirmAjaxCall is not defined."?](#general-q15)
## Activity and History Logging
@@ -147,6 +148,8 @@ Don't forget to clear your web browser's cache *every* time you update your web
#### <a name="general-q14">Q:</a> Where can I find my PlexPy logs?
**A:** You can view the PlexPy logs from the web interface by clicking on "View Logs" in the settings menu. Clicking on the "Download logs" button on this page will allow you to save a copy of the log file. Alternatively, you can also click on the log file link on the "Help & Info" page in the settings to view the entire file in preformatted text. When reporting an issue, please provide a link to this log file by pasting it on [Gist](http://gist.github.com) or [Pastebin](http://pastebin.com/).
#### <a name="general-q15">Q:</a> When trying to install the GeoLite2 database, I get the error "Uncaught ReferenceError: confirmAjaxCall is not defined."?
**A:** You need to clear your browser cache or force refresh using <kbd>CTRL</kbd>+<kbd>F5</kbd> (<kbd>SHIFT</kbd>+<kbd>Refresh</kbd> in Safari).
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