diff --git a/Frequently-Asked-Questions-(FAQ).md b/Frequently-Asked-Questions-(FAQ).md index c0bb982..d9646f0 100644 --- a/Frequently-Asked-Questions-(FAQ).md +++ b/Frequently-Asked-Questions-(FAQ).md @@ -15,7 +15,8 @@ Welcome to the PlexPy FAQ. Please note that most answers are not added yet. If y * [Help! I accidentally deleted a user/library! How can I add it back?](#general-q12) * [Can I import my history from PlexWatch/Plexivity?](#general-q13) * [Where can I find my PlexPy logs?](#general-q14) -* [When trying to install the GeoLite2 database, I get the error "Uncaught ReferenceError: confirmAjaxCall is not defined."?](#general-q15) +* [When trying to install the GeoLite2 database, I get the error "Uncaught ReferenceError: confirmAjaxCall is not defined."](#general-q15) +* [PlexPy says "There was an error communicating with your Plex Server", and the logs say "Status code 401".](#general-q16) ## Activity and History Logging @@ -36,6 +37,7 @@ Welcome to the PlexPy FAQ. Please note that most answers are not added yet. If y * [All my recently added notifications are showing `S00E01`.](#notifications-q4) * [I can't seem to setup Gmail notifications. Help?](#notifications-q5) * [How do I set up Imgur for notification posters?](#notifications-q6) +* [Facebook notifications are telling me "Insufficient permission to post to target on behalf of the viewer".](notifications-q7) ## Windows * [I enabled HTTPS but received a warning that the pyOpenSSL module is missing. How do I fix this?](#windows-q1) @@ -151,6 +153,9 @@ Don't forget to clear your web browser's cache *every* time you update your web #### Q: When trying to install the GeoLite2 database, I get the error "Uncaught ReferenceError: confirmAjaxCall is not defined."? **A:** You need to clear your browser cache or force refresh using CTRL+F5 (OPTION+Reload on Mac/Safari). +#### Q:PlexPy says "There was an error communicating with your Plex Server", and the logs say "Status code 401". +**A:** Go into the PlexPy Settings > Plex.tv Account and fetch a new Plex.tv token. + --- ### Activity and History Logging @@ -169,6 +174,8 @@ Don't forget to clear your web browser's cache *every* time you update your web * If "Keep History" for the user is enabled (Users > Edit Mode > Toggle Keep History) * If "Keep History" for the library is enabled (Libraries > Edit Mode > Toggle Keep History) +If you have satisfied all the above requirements, but nothing is still being logged, then the sessions might be stuck inside the database. Go to Settings > Extra Settings > Flush Temporary Sessions to flush the database, and history logging should be working again. + #### Q: Do I need to keep PlexPy running to record history? **A:** Yes. PlexPy cannot "see" your Plex activity if it isn't running, or retroactively import old history. @@ -187,13 +194,7 @@ Don't forget to clear your web browser's cache *every* time you update your web http://localhost:8181/info?rating_key=YY ``` -If the item can't be found then you can flush the session from the database by going to - -``` -http://localhost:8181/delete_temp_sessions -``` - -This will get rid of the stuck session, but also anything else that is currently being watched. So I would do this when there is no activity on your Plex server. +If the item can't be found then you can flush the temporary sessions database in the Settings > Extra Settings. --- @@ -226,6 +227,9 @@ TLS: checked #### Q: How do I set up Imgur for notification posters? **A:** First you must create an [Imgur account](https://imgur.com/register), then register a new application [here](https://api.imgur.com/oauth2/addclient). Enter an Application Name, Email, and Description, and select the option "OAuth 2 authorization without a callback URL". You will receive a new `client_id` for your application. Enter this value for the "Imgur Client ID" in the PlexPy settings. +#### Q: Facebook notifications are telling me "Insufficient permission to post to target on behalf of the viewer". +**A:** When allowing PlexPy to access your Facebook account, you must select `Public` or `Friends` for the app visibility permissions. + ---