diff --git a/Frequently-Asked-Questions-(FAQ).md b/Frequently-Asked-Questions-(FAQ).md index 34a357b..387e9dc 100644 --- a/Frequently-Asked-Questions-(FAQ).md +++ b/Frequently-Asked-Questions-(FAQ).md @@ -56,6 +56,7 @@ * [When trying to update, the logs say "Invalid update data, update failed."](#windows-q3) * [I am getting a "DatabaseError: file is encrypted of is not a database"!](#windows-q4) * [How can I run PlexPy without the command prompt staying open?](#windows-q5) +* [The command prompt just flashes open then closes immediately when starting PlexPy.](#windows-q6) ## OSX * [When trying to update, the logs say "Agreeing to the Xcode/iOS license requires admin privileges, please re-run as root via sudo."](#osx-q1) @@ -357,6 +358,15 @@ If you have installed Python into a different directory or saved pyOpenSSL to so #### Q: How can I run PlexPy without the command prompt staying open? **A:** Please refer to the instructions under the [Installation as a Daemon](https://github.com/JonnyWong16/plexpy/wiki/Install-as-a-daemon#windows) wiki. +#### Q: The command prompt just flashes open then closes immediately when starting PlexPy. +**A:** Start PlexPy manually from the command prompt to view the error. Open the Windows command prompt then running the following command. Fill in `C:\path\to\plexpy` to match the path where PlexPy is installed. + +``` +C:\Python27\python.exe C:\path\to\plexpy\PlexPy.py +``` + +Then refer to [this FAQ](#general-q1) above. + ---