From 4bbc2ec6c4142ff5cb94842a99026bc6c174fb52 Mon Sep 17 00:00:00 2001 From: JonnyWong16 Date: Wed, 6 Apr 2016 09:51:57 -0700 Subject: [PATCH] Updated Frequently Asked Questions (FAQ) (markdown) --- Frequently-Asked-Questions-(FAQ).md | 19 +++++++++++++++++++ 1 file changed, 19 insertions(+) diff --git a/Frequently-Asked-Questions-(FAQ).md b/Frequently-Asked-Questions-(FAQ).md index 15c15dc..1f16410 100644 --- a/Frequently-Asked-Questions-(FAQ).md +++ b/Frequently-Asked-Questions-(FAQ).md @@ -13,6 +13,7 @@ Welcome to the PlexPy FAQ. Please note that most answers are not added yet. If y * [Why does PlexPy not work with my reverse proxy setup?](#general-q10) * [I need to reinstall PlexPy. Can I keep my history and statistcs?](#general-q11) * [Help! I accidentally deleted a user/library! How can I add it back?](#general-q12) +* [Can I import my history from PlexWatch/Plexivity?](#general-q13) ## Activity and History Logging @@ -23,6 +24,7 @@ Welcome to the PlexPy FAQ. Please note that most answers are not added yet. If y * [Can PlexPy import history from before it was installed?](#history-q5) * [Watch history isn't showing up under "Last Watched" on the homepage.](#history-q6) * [After resuming a media item, it shows up as two plays in PlexPy.](#history-q7) +* [The logs keep telling me "Failed to write sessionKey XX ratingKey YY to the database. Will try again on the next pass."](#history-q8) ## Notifications @@ -135,6 +137,9 @@ Don't forget to clear your web browser's cache *every* time you update your web http://localhost:8181/undelete_library?section_name= ``` +#### Q: Can I import my history from PlexWatch/Plexivity? +**A:** You can import your PlexWatch history into PlexPy by going to Settings > Extra Settings > PlexWatch Import Tool. There is no import tool for Plexivity ([yet](http://feathub.com/drzoidberg33/plexpy/+68)). + --- @@ -166,6 +171,20 @@ Don't forget to clear your web browser's cache *every* time you update your web #### Q: After resuming a media item, it shows up as two plays in PlexPy. **A:** Enable "Group Table and Watch Statistics History" in Settings > General. +#### Q: The logs keep telling me "Failed to write sessionKey XX ratingKey YY to the database. Will try again on the next pass." +**A:** PlexPy can't find your library item `YY`. You can double check if that item exists by using PlexPy and going to +``` +http://localhost:8181/info?rating_key=YY +``` + +If the item can't be found then you can flush the session from the database by going to + +``` +http://localhost:8181/delete_temp_sessions +``` + +This will get rid of the stuck session, but also anything else that is currently being watched. So I would do this when there is no activity on your Plex server. + ---