From 8580d0f6bc56d8801acc4e3804f8cb281291b450 Mon Sep 17 00:00:00 2001 From: drzoidberg33 Date: Wed, 24 Jun 2015 14:43:55 +0200 Subject: [PATCH] Created Troubleshooting (markdown) --- Troubleshooting.md | 11 +++++++++++ 1 file changed, 11 insertions(+) create mode 100644 Troubleshooting.md diff --git a/Troubleshooting.md b/Troubleshooting.md new file mode 100644 index 0000000..e2e57fe --- /dev/null +++ b/Troubleshooting.md @@ -0,0 +1,11 @@ +# Troubleshooting Guide + +### Problem +I run Windows and PlexPy cannot read my database, the log returns the error "DatabaseError: file is encrypted or is not a database" + +### Solution: +This seems to be a version mismatch with the packaged Python sqlite3 libraries. A possible solution is outlined in this post on the Plex forums: https://forums.plex.tv/index.php/topic/169591-plexpy-yet-another-web-front-end-for-plexwatch/?p=963491. + +This is the extract from the post: + +> I just wanted to say that I had the same issue as MAUL ("DatabaseError: file is encrypted or is not a database"), and had the settings correctly entered. I ended up fixing it by replacing the sqlite3.dll in C:\Python27\DLLs with the precompiled DLL from here: https://www.sqlite.org/download.html. After this, and re-starting PlexPy, it works flawlessly. \ No newline at end of file