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Updated Frequently Asked Questions (FAQ) (markdown)

JonnyWong16
2017-02-07 17:26:58 -08:00
parent 0c98be617f
commit e3949fc680
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Frequently-Asked-Questions-(FAQ).md

@@ -204,9 +204,10 @@ Otherwise, you may have to set secure connections to "Preferred" in your Plex se
**A:** History is only logged if all those following conditions are satisfied:
* After the stream is stopped.
* If history logging is enabled (Settings > Activity Monitoring > History Logging).
* If the total stream duration is longer than the "Ignore interval" you set in the settings.
* If "Keep History" for the user is enabled (Users > Edit Mode > Toggle Keep History)
* If "Keep History" for the library is enabled (Libraries > Edit Mode > Toggle Keep History)
* If "Keep History" for the user is enabled (Users > Edit Mode > Toggle Keep History).
* If "Keep History" for the library is enabled (Libraries > Edit Mode > Toggle Keep History).
If you have satisfied all the above requirements, but nothing is still being logged, then the sessions might be stuck inside the database. Go to Settings > Extra Settings > Flush Temporary Sessions to flush the database, and history logging should be working again.