From ecb639074dbef9baed7aeb3ce05a53ecd52a97e4 Mon Sep 17 00:00:00 2001 From: JonnyWong16 Date: Thu, 24 Mar 2016 11:03:09 -0700 Subject: [PATCH] Destroyed Troubleshooting (markdown) --- Troubleshooting.md | 31 ------------------------------- 1 file changed, 31 deletions(-) delete mode 100644 Troubleshooting.md diff --git a/Troubleshooting.md b/Troubleshooting.md deleted file mode 100644 index 16ff464..0000000 --- a/Troubleshooting.md +++ /dev/null @@ -1,31 +0,0 @@ -# Troubleshooting Guide - -> **If you experience any issues after an update please first clear your browser cache or hard refresh the page with issues (normally shift + refresh) before reporting anything as a bug.** - -## Problem -I run Windows and the PlexWatch import tool is unable to import my PlexWatch database, I get the error "Uncaught exception" when trying to import. - -## Solution: -This seems to be a version mismatch with the packaged Python sqlite3 libraries. A possible solution is outlined in this post on the Plex forums: http://forums.plex.tv/discussion/comment/963491/#Comment_963491. - -This is the extract from the post: - -> I just wanted to say that I had the same issue as MAUL ("DatabaseError: file is encrypted or is not a database"), and had the settings correctly entered. I ended up fixing it by replacing the sqlite3.dll in C:\Python27\DLLs with the precompiled DLL from here: https://www.sqlite.org/download.html. After this, and re-starting PlexPy, it works flawlessly. - -## Problem -When running a Plex Media Server on a QNAP, Plex writes logs into a non-shared location with the `/share/.qpkg` path. PlexPy cannot be pointed to this location under `Settings` > `Extra Settings` > `Plex Logs` > `Logs Folder` - -## Solution: -A symbolic link to this location can easily be created from a folder that is shared. - -1. ssh in QNAP -2. create a directory in a shared folder that will be accessible: -```mkdir /share/MD0_DATA/PATH/TO/VALID/SHARE/FOLDER/PlexLogs``` -3. make symbolic link between unshared log folder and new shared folder: -``` -ln -s "/share/MD0_DATA/.qpkg/PlexMediaServer/Library/Plex Media Server/Logs/" "/share/MD0_DATA/PATH/TO/VALID/SHARE/FOLDER/PlexLogs" -``` -4. your new location is now usable in `Settings` > `Extra Settings` > `Plex Logs` > `Logs Folder`: -`\\\PATH\TO\VALID\SHARE\FOLDER\PlexLogs` - -See: [Tweaking4All](http://www.tweaking4all.com/qnap/combine-qnap-shared-folders/) for more detailed information. \ No newline at end of file