Updated Frequently Asked Questions (FAQ) (markdown)

JonnyWong16
2016-09-29 21:37:45 -07:00
parent e7a1b909ec
commit 2801d0f23f

@@ -15,7 +15,8 @@ Welcome to the PlexPy FAQ. Please note that most answers are not added yet. If y
* [Help! I accidentally deleted a user/library! How can I add it back?](#general-q12) * [Help! I accidentally deleted a user/library! How can I add it back?](#general-q12)
* [Can I import my history from PlexWatch/Plexivity?](#general-q13) * [Can I import my history from PlexWatch/Plexivity?](#general-q13)
* [Where can I find my PlexPy logs?](#general-q14) * [Where can I find my PlexPy logs?](#general-q14)
* [When trying to install the GeoLite2 database, I get the error "Uncaught ReferenceError: confirmAjaxCall is not defined."?](#general-q15) * [When trying to install the GeoLite2 database, I get the error "Uncaught ReferenceError: confirmAjaxCall is not defined."](#general-q15)
* [PlexPy says "There was an error communicating with your Plex Server", and the logs say "Status code 401".](#general-q16)
## Activity and History Logging ## Activity and History Logging
@@ -36,6 +37,7 @@ Welcome to the PlexPy FAQ. Please note that most answers are not added yet. If y
* [All my recently added notifications are showing `S00E01`.](#notifications-q4) * [All my recently added notifications are showing `S00E01`.](#notifications-q4)
* [I can't seem to setup Gmail notifications. Help?](#notifications-q5) * [I can't seem to setup Gmail notifications. Help?](#notifications-q5)
* [How do I set up Imgur for notification posters?](#notifications-q6) * [How do I set up Imgur for notification posters?](#notifications-q6)
* [Facebook notifications are telling me "Insufficient permission to post to target on behalf of the viewer".](notifications-q7)
## Windows ## Windows
* [I enabled HTTPS but received a warning that the pyOpenSSL module is missing. How do I fix this?](#windows-q1) * [I enabled HTTPS but received a warning that the pyOpenSSL module is missing. How do I fix this?](#windows-q1)
@@ -151,6 +153,9 @@ Don't forget to clear your web browser's cache *every* time you update your web
#### <a name="general-q15">Q:</a> When trying to install the GeoLite2 database, I get the error "Uncaught ReferenceError: confirmAjaxCall is not defined."? #### <a name="general-q15">Q:</a> When trying to install the GeoLite2 database, I get the error "Uncaught ReferenceError: confirmAjaxCall is not defined."?
**A:** You need to clear your browser cache or force refresh using <kbd>CTRL</kbd>+<kbd>F5</kbd> (<kbd>OPTION</kbd>+<kbd>Reload</kbd> on Mac/Safari). **A:** You need to clear your browser cache or force refresh using <kbd>CTRL</kbd>+<kbd>F5</kbd> (<kbd>OPTION</kbd>+<kbd>Reload</kbd> on Mac/Safari).
#### <a name="general-q16">Q:</a>PlexPy says "There was an error communicating with your Plex Server", and the logs say "Status code 401".
**A:** Go into the PlexPy Settings > Plex.tv Account and fetch a new Plex.tv token.
--- ---
### Activity and History Logging ### Activity and History Logging
@@ -169,6 +174,8 @@ Don't forget to clear your web browser's cache *every* time you update your web
* If "Keep History" for the user is enabled (Users > Edit Mode > Toggle Keep History) * If "Keep History" for the user is enabled (Users > Edit Mode > Toggle Keep History)
* If "Keep History" for the library is enabled (Libraries > Edit Mode > Toggle Keep History) * If "Keep History" for the library is enabled (Libraries > Edit Mode > Toggle Keep History)
If you have satisfied all the above requirements, but nothing is still being logged, then the sessions might be stuck inside the database. Go to Settings > Extra Settings > Flush Temporary Sessions to flush the database, and history logging should be working again.
#### <a name="history-q4">Q:</a> Do I need to keep PlexPy running to record history? #### <a name="history-q4">Q:</a> Do I need to keep PlexPy running to record history?
**A:** Yes. PlexPy cannot "see" your Plex activity if it isn't running, or retroactively import old history. **A:** Yes. PlexPy cannot "see" your Plex activity if it isn't running, or retroactively import old history.
@@ -187,13 +194,7 @@ Don't forget to clear your web browser's cache *every* time you update your web
http://localhost:8181/info?rating_key=YY http://localhost:8181/info?rating_key=YY
``` ```
If the item can't be found then you can flush the session from the database by going to If the item can't be found then you can flush the temporary sessions database in the Settings > Extra Settings.
```
http://localhost:8181/delete_temp_sessions
```
This will get rid of the stuck session, but also anything else that is currently being watched. So I would do this when there is no activity on your Plex server.
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@@ -226,6 +227,9 @@ TLS: checked
#### <a name="notifications-q6">Q:</a> How do I set up Imgur for notification posters? #### <a name="notifications-q6">Q:</a> How do I set up Imgur for notification posters?
**A:** First you must create an [Imgur account](https://imgur.com/register), then register a new application [here](https://api.imgur.com/oauth2/addclient). Enter an Application Name, Email, and Description, and select the option "OAuth 2 authorization without a callback URL". You will receive a new `client_id` for your application. Enter this value for the "Imgur Client ID" in the PlexPy settings. **A:** First you must create an [Imgur account](https://imgur.com/register), then register a new application [here](https://api.imgur.com/oauth2/addclient). Enter an Application Name, Email, and Description, and select the option "OAuth 2 authorization without a callback URL". You will receive a new `client_id` for your application. Enter this value for the "Imgur Client ID" in the PlexPy settings.
#### <a name="notifications-q7">Q:</a> Facebook notifications are telling me "Insufficient permission to post to target on behalf of the viewer".
**A:** When allowing PlexPy to access your Facebook account, you must select `Public` or `Friends` for the app visibility permissions.
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