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Updated Frequently Asked Questions (FAQ) (markdown)

JonnyWong16
2016-04-06 09:51:57 -07:00
parent ed6c5e0d17
commit 4bbc2ec6c4
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Frequently-Asked-Questions-(FAQ).md

@@ -13,6 +13,7 @@ Welcome to the PlexPy FAQ. Please note that most answers are not added yet. If y
* [Why does PlexPy not work with my reverse proxy setup?](#general-q10)
* [I need to reinstall PlexPy. Can I keep my history and statistcs?](#general-q11)
* [Help! I accidentally deleted a user/library! How can I add it back?](#general-q12)
* [Can I import my history from PlexWatch/Plexivity?](#general-q13)
## Activity and History Logging
@@ -23,6 +24,7 @@ Welcome to the PlexPy FAQ. Please note that most answers are not added yet. If y
* [Can PlexPy import history from before it was installed?](#history-q5)
* [Watch history isn't showing up under "Last Watched" on the homepage.](#history-q6)
* [After resuming a media item, it shows up as two plays in PlexPy.](#history-q7)
* [The logs keep telling me "Failed to write sessionKey XX ratingKey YY to the database. Will try again on the next pass."](#history-q8)
## Notifications
@@ -135,6 +137,9 @@ Don't forget to clear your web browser's cache *every* time you update your web
http://localhost:8181/undelete_library?section_name=<section_name>
```
#### <a name="general-q13">Q:</a> Can I import my history from PlexWatch/Plexivity?
**A:** You can import your PlexWatch history into PlexPy by going to Settings > Extra Settings > PlexWatch Import Tool. There is no import tool for Plexivity ([yet](http://feathub.com/drzoidberg33/plexpy/+68)).
---
@@ -166,6 +171,20 @@ Don't forget to clear your web browser's cache *every* time you update your web
#### <a name="history-q7">Q:</a> After resuming a media item, it shows up as two plays in PlexPy.
**A:** Enable "Group Table and Watch Statistics History" in Settings > General.
#### <a name="history-q8">Q:</a> The logs keep telling me "Failed to write sessionKey XX ratingKey YY to the database. Will try again on the next pass."
**A:** PlexPy can't find your library item `YY`. You can double check if that item exists by using PlexPy and going to
```
http://localhost:8181/info?rating_key=YY
```
If the item can't be found then you can flush the session from the database by going to
```
http://localhost:8181/delete_temp_sessions
```
This will get rid of the stuck session, but also anything else that is currently being watched. So I would do this when there is no activity on your Plex server.
---